26bet Privacy Policy

This Privacy Policy ("Policy") is published by 26bet ("the Platform", "we", "us", "our") and applies to all individuals ("you", "the User", "the Player") who access, register with, or use any service provided through the 26bet website at https://26bet.bar and its associated subdomains. This Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by 26bet. By using the Platform, you acknowledge that you have read, understood, and consent to the data practices described in this Policy.

This Policy should be read alongside the 26bet Terms and Conditions and Responsible Gaming Policy, both of which form part of the overall agreement between you and 26bet. 26bet reserves the right to update this Policy from time to time. Any material changes will be communicated to registered players and reflected in the revised effective date at the top of this page. Your continued use of the Platform following notification of any such change constitutes your acceptance of the updated Policy.

26bet collects personal and technical data through several channels: information you provide directly at registration and during account use, information generated automatically through your use of the Platform, and in some cases information received from third-party verification partners. The categories of data we collect are set out below.

26bet uses the personal data it collects for the following specific purposes. We will not use your data for any purpose that is incompatible with those listed below without first seeking your explicit consent.

26bet processes personal data on the following legal bases as applicable: (a) Contract performance — processing necessary to register your account, process your transactions, and deliver the betting and casino services you have requested; (b) Legal obligation — processing required to comply with applicable anti-money laundering requirements, age verification obligations, and fraud prevention duties; (c) Legitimate interests — processing necessary for fraud detection, platform security, and responsible gaming enforcement, where such interests are not overridden by your privacy rights; and (d) Consent — where we rely on your consent for specific processing activities (for example, sending optional promotional communications), you may withdraw that consent at any time by contacting [email protected].

Where 26bet relies on legitimate interests as the basis for processing, we carry out a balancing assessment to ensure that our interests do not inappropriately override your fundamental right to privacy. You have the right to object to processing based on legitimate interests by contacting [email protected]. We will consider your objection and cease the relevant processing unless we can demonstrate compelling legitimate grounds that override your interests.

26bet does not sell, rent, or trade your personal data. We share personal data only with the categories of third parties listed below, and only to the extent necessary for the stated purpose. All third parties with whom we share personal data are required to handle it in accordance with applicable data protection standards and are not permitted to use it for their own independent purposes.

26bet uses cookies and similar tracking technologies (such as local storage and session tokens) to operate the Platform, maintain your login session, remember your preferences, and analyse how players interact with the site. Cookies are small data files placed on your device when you access the Platform.

You can control cookie behaviour through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform, including your ability to log in or maintain an active session. We do not use cookies to track your activity across unrelated third-party websites.

26bet retains personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Account data (including identity documents, transaction records, and betting history) is retained for a minimum of 5 years following account closure to meet anti-money laundering record-keeping obligations. After this retention period expires, data is securely deleted or anonymised.

For players who have self-excluded, we retain sufficient data to enforce the exclusion and prevent re-registration for the duration of the exclusion period plus an additional 12 months. Communications data (support ticket records) is retained for 3 years following the last interaction. Analytics and technical data is retained in aggregated, anonymised form and is not subject to deletion requests.

26bet implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, disclosure, alteration, or destruction. These measures include SSL/TLS encryption for all data transmitted between your device and the Platform, access controls restricting staff access to personal data on a need-to-know basis, secure storage of identity documents with restricted system access, regular security reviews and vulnerability assessments of Platform infrastructure, and multi-factor authentication requirements for administrative access to account management systems.

While 26bet takes its data security obligations seriously and applies industry-standard protections, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, 26bet will notify affected players without undue delay and will take immediate steps to mitigate the impact of the breach.

As a player on the 26bet Platform, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] with your registered mobile number and a description of your request. We will respond within a reasonable timeframe and in any case within 30 days of receipt.

We will not charge a fee for processing data rights requests in the ordinary course. However, we reserve the right to charge a reasonable administrative fee or decline to act on requests that are manifestly unfounded or excessive. In such cases we will inform you of the reason for the decision.

The 26bet Platform is strictly for adults aged 21 and above. We do not knowingly collect, use, or store personal data from individuals under the age of 21. Our registration process includes an age declaration step, and we carry out KYC verification to confirm the identity and age of players where required.

The 26bet Platform does not contain links to external third-party websites. All navigation within the Platform remains within the 26bet domain at https://26bet.bar. Should any third-party content, embedded game interface, or payment gateway redirect you to an external URL during a transaction or game session, that external site operates under its own privacy policy and 26bet bears no responsibility for the data practices of third-party sites or services. We encourage you to review the privacy policy of any third-party service you interact with in connection with your 26bet account.

26bet may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or the services we offer. When material changes are made, we will notify registered players via their registered mobile number or email address and update the effective date at the top of this page. The most current version of this Policy is always available at https://26bet.bar/privacy-policy.

Your continued use of the Platform after the effective date of any revised Policy constitutes your acceptance of the updated terms. If you do not agree with the changes, you must stop using the Platform and may request account closure by contacting [email protected].

For any questions about this Privacy Policy, to exercise any of your data rights, or to report a privacy concern, contact the 26bet support team by email. Please include your registered mobile number and a clear description of your request so we can respond efficiently. All privacy-related queries are handled in writing to ensure a clear record is maintained for your protection.